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Privacy Policy

Last updated: January 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us. This includes your name, email address, phone number, and travel preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and events.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted partners who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

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Terms & Conditions

Last updated: January 2024

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.

Services

Pinnacle Journeys VIP provides luxury travel planning and concierge services. All bookings are subject to availability and confirmation.

Booking and Payment

All bookings require a deposit and are subject to our cancellation policy. Full payment is typically required 30 days before travel.

Cancellation Policy

Cancellations made more than 60 days before departure: 10% penalty. 30-60 days: 25% penalty. Less than 30 days: 50% penalty. Some bookings may be non-refundable.

Limitation of Liability

Pinnacle Journeys VIP acts as an intermediary between you and travel service providers. We are not liable for any acts, errors, omissions, or negligence of such providers.

Travel Insurance

We strongly recommend purchasing comprehensive travel insurance to protect your investment and provide coverage for unforeseen circumstances.

Governing Law

These terms shall be governed by and construed in accordance with applicable laws.

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Cookie Policy

Last updated: January 2024

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled.

Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.

Preference Cookies: These cookies remember your preferences and settings to provide a more personalized experience.

Managing Cookies

You can control and manage cookies in your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Cookies

We may use third-party services that place cookies on your device. These services have their own privacy policies and cookie practices.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about our use of cookies, please contact us at [email protected]